Your information
Privacy Policy
Rivet & Room collects and uses personal information needed to operate the store, process orders, deliver purchases, provide customer support, prevent fraud and improve our services.
Information we may collect
- Contact and delivery details
- Order, payment-status and transaction information
- Messages you send to customer support
- Device, browser and site-usage information collected through cookies or similar technologies
Payment card information is processed by authorised payment providers and is not stored by us in full.
How information is shared
Information may be shared with Shopify and service providers involved in payments, hosting, analytics, fraud prevention, customer support and delivery. We share only what is reasonably needed for those services, or where disclosure is required by law.
Your choices
You may request access to or correction of personal information we hold, and you can unsubscribe from marketing communications at any time. Cookie and privacy controls may also be available through your browser or the store’s privacy settings.
Contact
For a privacy question or request, use the Contact page and include enough detail for us to identify and respond to your enquiry.